Check your fit

Process

You will never have to sit through a discovery call.

You buy this, we build it, and we support it, all by email. You get your evenings back, and both of us get a written record of what was agreed — which matters far more than it sounds like it does when something comes up eighteen months later.

Check if your website fitsSee the price

Takes about 3 minutes. No sales call required.

12 steps

From reading this page to a site we look after.

Every step says what you do, what we do, and how you know it is finished. Nothing is left to be worked out later.

  1. Read the offer

    You
    Read what we build, what it costs, and where it stops. All of it is on this site.
    Us
    We publish the price and the limits so you never have to ring anyone to find them out.
    Done when
    You think this might suit you.

  2. Fill in the fit check

    You
    Answer honestly about your pages, updates, systems, timing, and budget.
    Us
    We read every one ourselves. No bot scores you and no salesperson calls you.
    Done when
    Your fit check has landed with us.

  3. Get a straight answer

    You
    Read our reply and answer a follow-up question or two if we have any.
    Us
    We tell you this suits you, or that you need a bigger job, or that you want someone else.
    Done when
    You know where you stand, and it cost you nothing.

  4. Agree and pay the deposit

    You
    Read the agreement, check the scope is right, and pay the A$1,100 deposit.
    Us
    We put your scope in writing and hold a build slot for you once the deposit clears.
    Done when
    Your slot is booked.

  5. Answer the questionnaire

    You
    Tell us about your services, your area, your customers, and what makes you different. Send photos, logos, and any logins we need.
    Us
    We check for gaps, contradictions, and anything that does not belong on a public website.
    Done when
    We have everything we need to write and build.

  6. We build it

    You
    Be reachable by email if we need a fact checked. You will not be asked to review half a page.
    Us
    We write the words, build the site, and check it over before you see anything.
    Done when
    A finished first version is ready to show you.

  7. See it on a private link

    You
    Look at the whole site, on your phone and your computer, with anyone else who gets a say.
    Us
    We send you a private link, plus a short recorded walkthrough if that helps.
    Done when
    You either approve it or start writing your list.

  8. Send your changes in one go

    You
    One list, everything on it, agreed with anyone else involved before you hit send.
    Us
    We make the changes. If something on the list is really a new job, we say so and price it.
    Done when
    Your changes are done and the updated site is back with you.

  9. Approve it and pay the rest

    You
    Tell us in writing you are happy, and pay the A$1,100 balance.
    Us
    We confirm everything is ready and book the launch.
    Done when
    We are clear to go live.

  10. Launch day

    You
    Make sure we still have access to your domain, and tell us if you spot anything odd.
    Us
    We put it live, connect your domain, test the form and the redirects, and check it in production.
    Done when
    Your site is live and a known-good version is saved in case we need to roll back.

  11. The first 30 days

    You
    Tell us about anything that does not work the way we agreed.
    Us
    We fix it.
    Done when
    The 30 days pass and your site carries on under the monthly plan.

  12. From then on

    You
    Email us when you need something changed.
    Us
    We host it, watch it, patch it, back it up, test your form, and make your small changes.
    Done when
    It runs month to month until you give us 30 days' notice.

One round of changes

One list, once, after you have seen the whole thing.

What we show you is the finished site, not a rough sketch. So take your time, show it to your partner and your business partner, and send us everything at once. Drip-feeding changes over three weeks is how a two-week job turns into a two-month one.

Yes

Making the site better

  • Fixing anything we got wrong or typed wrong
  • Rewording the copy, within the pages and word count we agreed
  • Changing the order, the emphasis, or what buttons and headings say
  • Swapping photos you supplied, where the layout still works
  • Tidying up the look, within the layout we started from

No

Making it a different site

  • Extra pages, extra words, extra forms, or new features
  • Starting the design again, or rewriting the site from scratch
  • A new direction for the business that came up after we built it
  • Separate lists from three people that contradict each other
  • A trickle of small changes for weeks after you sent the list

Timing

The clock starts when your questionnaire is finished.

Booking a slot does not start it. We cannot write about your business until you have told us about your business, so the sooner the questionnaire comes back, the sooner you have a website. These are targets we aim at, not guarantees — if you take a fortnight to send your photos, or your domain host is difficult, the dates move.

7

Business days until you see it

From the point where we have your answers, your photos, and any access we need.

10 to 15

Business days until it is live

Assuming you get back to us promptly and the job does not change shape along the way.

Talking to us

In writing by default, on video when that is easier.

Working this way is not us avoiding you. It is how you get a website without giving up four afternoons, and how we both avoid the argument that starts with "I thought we agreed on the phone that…".

  • Email, mostly

    Your requests, our answers, and everything you approved live in one place you can search.

  • No standing meetings

    No discovery call, no weekly check-in, no training session, no visit to your office.

  • Video when it is easier

    When something is quicker to show than to write, we record a short walkthrough and send it.

  • Urgency means urgency

    Your site being down is an emergency. Wanting a price changed today is not.

Next step

Start with the fit check.

It confirms the A$2,200 build, the A$129/month after it, and whether working this way suits you. We reply within 2 business days.

Check if your website fits

Takes about 3 minutes. No sales call required.